Refund Policy
Last updated: January 2025
14-Day Unconditional Money-Back Guarantee
We stand behind our suite of digital tools. If you are not completely satisfied with your Pro Pass or digital software purchase for any reason, you are entitled to a full refund within 14 days of purchase.
1. Refund Eligibility
All digital software licenses, passes, and templates purchased directly through ezResolve and processed by Lemon Squeezy qualify for a full refund within 14 days from the original transaction timestamp.
2. How to Request a Refund
To initiate a refund request, send an email to [email protected] with your order number or the email address used during checkout. No explanations or justifications are required.
3. Processing Time
Once received, our support team will process your refund request within 24 hours. The refunded amount will be credited back to your original payment method (credit card, debit card, or PayPal) typically within 3 to 5 business days, depending on your financial institution.
4. Revocation of License
Upon confirmation of the refund, your Pro Pass access and associated license permissions will be deactivated on your account.