Privacy Policy

1. Introduction

ezResolve ("we", "us", or "our") respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy explains how we collect, use, and safeguard your information when you visit and use our web applications.

2. Information We Collect

We collect personal information that you provide when creating an account (such as your email address and encrypted password credentials). We also record operational diagnostic metrics and basic web analytics necessary to deliver our services.

3. Payment Processing

All monetary transactions and digital licensing orders are handled by Lemon Squeezy, LLC, serving as our Merchant of Record. We do not store or process your full credit card numbers or financial credentials on our servers. Lemon Squeezy processes personal and billing data according to industry-standard PCI-DSS compliance and their privacy policy.

4. How We Use Your Data

Your information is used solely to authenticate your account, verify your Pro Pass entitlements, respond to support inquiries, and maintain security across our services. We do not sell, rent, or trade your personal data to any third parties for advertising or commercial purposes.

5. Your Rights

Depending on your jurisdiction, you have the right to request access to, correction of, or deletion of your personal information. To exercise any of these rights, contact our privacy contact point at [email protected].

6. Updates to This Policy

We may revise this Privacy Policy periodically. Significant changes will be reflected on this page with an updated modification date.